Who we are
Frifo Investment LLC is a transportation, freight, logistics, and supply chain services company supporting commercial and government contracting opportunities.
Our website address is https://www.frifogroup.com.
For questions about this Privacy Policy or how we handle personal information, contact us at info@frifogroup.com.
Information We Collect
When you contact Frifo Investment LLC through our website, we may collect your name, email address, inquiry type, requested service, and transportation or shipment details.
When you request a quote, we collect the information you provide to help us understand your transportation, freight, logistics, or government contracting requirements.
When you use our live chat, tawk.to may process your messages, contact information, and certain technical information necessary to provide customer support.
How We Use Your Information
Frifo Investment LLC uses information submitted through our website to respond to customer inquiries, review transportation and logistics requests, prepare quotes, and communicate about potential services and government contracting opportunities.
We may also use customer information to coordinate requested services, maintain relevant business records, and follow up on inquiries.
Information collected through our live chat is used to respond to questions and provide customer support. Certain technical information may also be processed to maintain website functionality and security.
Cookies
Our website may use cookies and similar technologies to support website functionality, improve the visitor experience, and enable services such as tawk.to live chat.
These technologies may collect certain technical information, including browser information, device details, and website interactions.
Visitors can manage or disable cookies through their browser settings. However, disabling certain cookies may affect website functionality and live chat features.
When someone visits our WordPress login page, WordPress may set a temporary cookie to determine whether their browser accepts cookies. This cookie supports WordPress login functionality and is separate from cookies used for customer inquiries, transportation quote requests, and live chat services.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Frifo Investment LLC’s website uses third-party services, including tawk.to live chat, to support communication with customers and website visitors.
These services may collect or process certain information, including IP addresses, browser information, device details, and interactions with their features.
Third-party service providers may handle information according to their own privacy policies. We encourage visitors to review the privacy policies of third-party services they use.
Who we share your data with
Frifo Investment LLC may share personal information with trusted third-party service providers when necessary to operate our website, communicate with customers, and provide requested services.
These providers may include tawk.to for live chat support, email service providers, website hosting providers, and other technology services used to support our business operations.
When necessary to evaluate or fulfill transportation and logistics requests, we may share relevant business contact information and shipment details with carriers, subcontractors, or other service providers.
We may also disclose information when required by law or to protect our legal rights.
How long we retain your data
Frifo Investment LLC retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to customer inquiries, preparing transportation and logistics quotes, maintaining business records, and complying with applicable legal obligations.
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal or regulatory requirements.
When personal information is no longer needed, we take reasonable steps to securely delete or otherwise appropriately dispose of it.
What rights you have over your data
Depending on your location and applicable privacy laws, you may have the right to request access to, correction of, or deletion of personal information that Frifo Investment LLC maintains about you.
You may also request information about how your personal data is collected, used, and shared.
To submit a privacy-related request, please contact us at info@frifogroup.com.
We may need to verify your identity before processing certain requests. We will review and respond to requests in accordance with applicable laws. Certain information may be retained when required or permitted for legal, regulatory, security, or legitimate business purposes.
Where your data is sent
Frifo Investment LLC may use third-party technology providers to process information submitted through our website.
Customer inquiries and transportation quote requests may be processed through our business email services. Live chat communications may be processed through tawk.to.
Depending on the service provider, certain personal information may be processed or stored on servers located outside your state or country.
For questions about how your information is handled, please contact info@frifogroup.com.